We do not delete bad reviews
A yard can reply to your review. A yard cannot delete it, and neither can we on their behalf. That is not a policy we intend to apply flexibly — it is how the software is built.
If you had a bad stay and say so, it stays up.
What is published
Your rating, your review text, any reply from the yard, and the date — without your name or contact details. Other drivers see what you said about the yard; they do not see who you are.
When you can leave one
After your stay. You can edit it for a period afterwards, and it locks once the yard has replied — so a reply cannot be made to look like a response to something you never said.
What we do ask
Do not post anything unlawful or knowingly false. That is the only limit, and it is not a back door to removing criticism.
Ratings that go the other way
Yard operators can leave private feedback about a stay. This is not published anywhere and it is not shown on your public profile.